Massaro Consulting

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what we have done

The range of successfully completed consultancy services and projects reflects both the team's knowledge of education, including medical education, training, management and an understanding of the policy and operational environment at all levels. Through Massaro Consulting and predecessor associations the following assignments have been undertaken:

Strategic planning and institutional positioning

  • The Independent Review of Papua New Guinea's Universities (commissioned by the Prime Ministers of Australia and PNG) - advice to the Review by undertaking a needs analysis of PNG higher education and a review of university courses and curricula (in association with the Australian Council for Educational Research).
  • Monash University - consultants to the Marketing and Student Recruitment Review.
  • Monash University - advice to the Vice-Chancellor on strategic directions for the University in response to the appointment of a new Vice-Chancellor and the new higher education policy environment.
  • Australian Catholic University, National - advice to the Vice-Chancellor on strategic directions for growth and the most appropriate use of the University's Sydney campuses.
  • Australian Catholic University, National - strategic advice to the Vice-Chancellor on an alternative structure for the University's leadership team.
  • Australian Centre for Health Research – advice on developing a discussion paper to influence negotiation of the 2008 Australian Health Care Agreements.
  • Australian Council for Private Education and Training – advice and lobbying to gain FEE-HELP support for its member institutions and, following the government’s approval, on the implementation of the decision.
  • Victoria University - strategic advice on a new vision for health education and training.
  • Victoria University and the University of Melbourne - explore the most appropriate relationships in health and education between the two universities to maximise their complementary capabilities and provide advice on the most effective collaborative partnerships to achieve this.
  • RMIT University - strategic advice on student recruitment campaign (in association with Royce Communications).
  • The University of Melbourne - strategic advice on new developments; commercialisation; strategic directions; international projects; medical education; the closure of Melbourne University Private.
  • Melbourne University Private - strategic advice on the University's application to retain university status.
  • The City of Wangaratta - development of a corporate strategic plan.
  • The Shire of South Gippsland - development of a corporate strategic plan.
  • Xavier College, Melbourne - development and implementation of a new vision for the College; restructuring its management and teaching structures; review of fund-raising and marketing, capital development, performance appraisal and enterprise bargaining.
  • With J. Walter Thompson - development of a strategy for increasing the number of study abroad university students studying in the Middle East.
  • Wenona School, Sydney - development of a new strategic plan.
  • Northern Territory government - development of a health delivery strategy.
  • The Northern Territory government - advice on the provision of medical specialist services and the export of health services.

Institutional establishment

  • Sampoerna Foundation (Indonesia) - advice on planning, building and academic development of a new private College/University in Jakarta.
  • The University of Melbourne – advice and lobbying for funding to establish the L.H. Martin Institute for Higher Education Leadership and Management, followed by an engagement to establish the new Institute.
  • Australian and New Zealand Association of Oral and Maxillofacial Surgeons – advice, including a business case, for the establishment of a new specialist College of Oral and Maxillofacial Surgery.
  • Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne – advice on the establishment of a new Australian Health Workforce Institute.
  • The Al Khajah Group Ltd (Bahrain/Australia) - advice on planning, building and academic development of a comprehensive private university in the Middle East.
  • Cairns International University Pty Ltd - advice on the development of a private university.
  • The Talam Corporation (Malaysia) Berhad - feasibility study to develop a $160 million private university campus in Malaysia.
  • The University of Newcastle and developers in Malaysia - advice on international private campus developments.
  • A group of Northern Territory investors - advice on the business implications and negotiations for the purchase of a private hospital.
  • The Business/Higher Education Round Table, on the development of Asia-Pacific Co-operative Ventures.
  • The National Institute of Language and Literacy of Australia - advice on and negotiations for an association between the Institute and the Australian National University.
  • The Malaysian Higher Education Department - advice on establishment of the country's Accreditation Board and the devolution of management powers to universities.
  • Flinders University and the Northern Territory Government - advice and fund-raising for the establishment of a medical school in Darwin, including the political lobbying required to achieve Cabinet approval.

Organisational policy and program evaluation

  • New South Wales Department of Education and Training (DET International) - developed a range of business models for the recruitment of international students.
  • Association for Tertiary Education Management - review of professional development in Australian and New Zealand tertiary education.
  • New South Wales Department of Education and Training – review of implementation of recommendations establishing the International Business Office.
  • Swinburne University of Technology – review of the University’s Student Operations Department.
  • New South Wales Department of Education and Training - review of governance and management and advice on the development of a corporate approach to international business.
  • Royal Australasian College of Dental Surgeons - review of the College's administration and governance; advice on the College's application for Australian Medical Council/Australian Dental Council accreditation for oral and maxillofacial surgery.
  • The Burdekin Shire Council (North Queensland) - review of the organisational structure, resources and senior staff.
  • Batchelor College - review of staff workloads and programme delivery.
  • Training Queensland - review of public infrastructure funding in the Queensland Vocational Education and Training sector.
  • The South Australian Anti-Cancer Foundation - review of operations, management structures and articles of incorporation.

Policy and program development, research and analysis

  • Murdoch University - advice on the University's submission to the Bradley Review.
  • Charles Sturt University- advice on the School of Animal and Veterinary Sciences' submission to the Bradley Review.
  • NSW Health - options for developing a comprehensive clinical school for NSW Health employees (in association with Peter Noonan Consulting).
  • Victorian Department of Human Services - Allied Health clinical placement implementation project
  • Victorian Department of Human Services - exploring solutions to better meet demand for foot and ankle surgical services (in association with the Australian Health Workforce Institute).
  • Victorian Department of Human Services - Sonography workforce audit (in association with the Australian Health Workforce Institute).
  • Fairfax Business Media – advice on the content and speakers for the Australian Financial Review’s two major conferences on Higher Education and Health.
  • Australian Fair Pay Commission – research for and drafting of speech to the National Press Club.
  • Victorian Department of Human Services - undergraduate clinical medical placements scoping project.
  • Department of Education, Science and Training (AEI) - review of the education system in Iran and the United Arab Emirates.
  • Department of Education, Science and Training (AEI) - review of the regulatory framework for the establishment of private higher education institutions in Iran, United Arab Emirates and Bahrain.
  • Consortium of Universities for Professional Health Education - advice on feasibility of developing and delivering specialist medical training courses.
  • Faculty of Medicine, Dentistry and Health Sciences, University of Melbourne - advice on commercialisation of courses and specialist medical education.
  • Miller & Associates Insurance - advice on development of a medical indemnity insurance system.
  • Griffith University - strategic advice on development of a medical school (the University was successful in gaining government approval); and advice on physical and resource planning for the School.
  • NSW Health Department - review of the effectiveness of cultural awareness training in the Department.
  • IT&T Industry Task Force - development of an education and training model to create a market for the provision of training that is directly relevant to the needs of the industry.
  • Association of Professional Engineers, Scientists and Managers of Australia - strategic advice on the future of its professional education programme; co-ordinating applications for private university status and UK and US accreditation; acting as Interim Academic Head of programme and Chairman of its UK Academic Board.
  • The Ambulance Service of New South Wales - advice on the future of its professional education programme.
  • Spotless Services Limited - development of a new outsourcing business based on the education industry.
  • The University of Melbourne Medical School - development of a Business Plan on the implications of developing a new medical curriculum.
  • Merger Consultant to La Trobe University and Lincoln Institute of Health Sciences. Examined merger options for Flinders University and the South Australian Institute of Technology. Managed the merger between Flinders University and the South Australian College of Advanced Education.
  • Review of Victorian Department of Education structure and management.

Quality assurance and benchmarking

  • Royal Australasian College of Dental Surgeons - review of accreditation processes and documentation.
  • Australian Financial Review Boss Magazine - advice on MBA rankings project.
  • Medical Deans' Consortium - advice on medical entrance examinations (Undergraduate Medicine and Health Sciences Admission Test (UMAT).
  • UNESCO - benchmarking in Australian higher education.
  • The Swedish National Agency for Higher Education - development of a Quality Assurance system for Swedish Higher Education.
  • The OECD - advice on Quality Assurance in Higher Education.