Massaro Consulting

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who we are

Massaro Consulting was established by Vin Massaro and Lorraine Perry. They have considerable experience working at senior levels in and with higher education institutions, medical education providers and education ministries in Australia and overseas. Their areas of expertise include:

  • higher education planning, policy and management;
  • medical and specialist education;
  • health workforce planning;
  • quality assurance systems in national and international contexts;
  • strategic organisational reviews;
  • strategic policy advice at government and institutional levels;
  • lobbying at national and state levels of government on behalf of clients;
  • planning advice for the establishment of higher education institutions and schools;
  • specification and supervision of major building developments;
  • installation of institution-wide management information systems;
  • operational knowledge of student administration and student services, international student and program management, research management and graduate student affairs, marketing and public relations.

Professor Vin Massaro

Vin Massaro

Vin commenced his senior management career in 1980 as Registrar of Lincoln Institute of Health Sciences in Melbourne where he was a member of the senior management group providing high level policy advice and subsequent implementation.

From there he moved to the Victorian State Board of Education as its foundation Chief Executive where he advised the Minister on education policy: structural review of the operations of the Department which led to a major restructuring to meet the needs of government and the education system; impact of emerging technologies; and producing ministerial papers on changes to the Victorian education system.

In 1986 he was appointed as the Merger Consultant to effect the merger of La Trobe University and Lincoln Institute of Health Sciences, which required strong liaison and diplomatic skills to deal with a range of stakeholders, including state and federal ministers, parliamentarians and trade unions.

From there he moved to the Australian Vice-Chancellors’ Committee as Director of Planning and Development in 1988 during a period of major government reform in higher education.

From 1989 to 1997 he was Director of Administration and Registrar at Flinders University responsible for the international office, academic services, human and physical resources, public relations, and information technology. He had responsibility for planning the introduction and establishment of a Law faculty at the University and for developing a branch campus of the University’s medical faculty in Darwin. His international responsibilities involved the development of links and courses with several universities and private providers in Malaysia and Singapore. He was also Chairman of Flinders Consulting Pty Ltd and Flinders Reproductive Medicine Pty Ltd.

After a period working as an independent consultant on assignments dealing with strategic management, performance management and adviser on off-shore educational facilities, he was appointed in 1999 as Chief Executive of the Royal Australasian College of Surgeons, where he also gained experience in dealing with national competition policy and medical indemnity insurance. Again in this role, he had considerable contact with medical education providers in the South-East Asian region, especially Singapore, Malaysia, Hong Kong and Indonesia.

In 2003 Vin was appointed Executive Dean of the School of International Development at Melbourne University Private. The School offered postgraduate courses and undertook international projects, consultancies and research in the areas of health, education, law and governance and higher education capacity building.

In 2005 Vin co-established Massaro Consulting Pty Ltd. Concurrently, he holds the position of Professorial Fellow in the Centre for the Study of Higher Education and in the L.H. Martin Institute for Higher Education Leadership and Management at the University of Melbourne. He is also a Fellow of the Australian Health Workforce Institute at the University of Melbourne and the University of Queensland.

During the period 1994 to 1999 Vin was a consultant to the OECD on Quality Assurance in Higher Education. He has participated in studies of higher education quality assessment and the impact of external quality assessment and best practice models in quality measurement and assurance. He has worked in France, Mexico, Malaysia, the Middle East, Italy and Sweden. He is an expert member of the Internationalisation Quality Review Panel (joint organisation of the European University Association, the Academic Cooperation Association and the Institutional Management and Higher Education Division of the OECD). He is Editor of the OECD/IMHE Journal of Higher Education Management and Policy. Vin has published widely both in Australian and international journals and jointly authored books on educational management, planning and quality assurance. He is regularly invited to present papers internationally on these topics.

Vin gained his PhD from Monash University, Melbourne, in 1980. He is a Fellow of the Australian Institute of Management and the Australian Institute of Company Directors; an Honorary Fellow of the Association for Tertiary Education Management; and a member of the Australian College of Education and the American Association for Higher Education. He has had a long-standing involvement with the Association for Tertiary Education Management and has held the positions of Association President and Victorian State President. He was also co-founder of the Association’s Journal of Higher Education Policy and Management.

Lorraine Perry

Lorraine Perry

Lorraine commenced her career as a secondary school teacher and then moved into tertiary education administration. She has worked in central and faculty administration in seven universities (University of Melbourne, Curtin University of Technology, Victoria University, Royal Melbourne Institute of Technology, Northern Territory University, Deakin University, Melbourne University Private), two institutes of technology (Western Australian Institute of Technology, Footscray Institute of Technology) and one private college (Royal Australasian College of Surgeons) throughout Australia spanning a period of 28 years.

In 2005 Lorraine co-established Massaro Consulting Pty Ltd. She is also a Fellow of the Australian Health Workforce Institute at the University of Melbourne and the University of Queensland.

Her areas of expertise include academic policy and procedure advice, development, implementation and review; strategic planning; government (and agencies) relations; faculty management; records management; resources planning and management (human, financial, computer systems and facilities – buildings and campus); course accreditation; international student and program management; research management and graduate student affairs; public relations and marketing (including academic publications); student administration and student services; and change management and business improvement.

Holding senior positions of Academic Secretary, Assistant Registrar, Director of Academic Services, Deputy Registrar, Faculty General Manager and Director of Higher Education Capacity Building have provided her with extensive senior management experience and the ability to interact within and across a variety of organisations at all levels. These positions, which have primarily been in the central administration of institutions, have meant that Lorraine has a thorough understanding of Australian higher education laws and regulations from both government and institutional perspectives. Familiarity with overseas higher education regulatory systems has been gained by working in the international operations of several institutions. She has undertaken assignments in the Middle East, Taiwan, Hong Kong, Thailand and Sri Lanka.

Lorraine gained her BA and DipEd in the mid 1970s from the Western Australian Institute of Technology (now Curtin University of Technology). She is a longstanding member of the Association for Tertiary Education Management and has held the positions of Secretary and Vice-President.